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  1. Yesterday
  2. Jonah Mabry

    Sibling account

    Hello, all of my 3 boys are dyslexic. When I try to sign up #2 and #3 it tells me that an account already exists. How do I sign up all three kids? Thank you for any help,
  3. Last week
  4. I have a teacher who has been using Bookshare the past couple of years, and now that we have a school account, I would like to move this teacher into our school account. I can't add them as a new sponsor as their email address is already take, plus I would like to move their whole account over so it keeps their Reading Lists. Is there a way to add this teacher/sponsor to my new school account?
  5. Bookworm

    New Sponsor

    When you set up a new account as a sponsor, is there an email that is sent automatically through the organization that gives the students their log on information or are we, as sponsors supposed to do that? I always send an individual account email, but am wondering if that is the only one they are getting.
  6. Jerri Partee

    Bookshare "download failed" on dolphin easy reader

    The feedback I've received is that the ePub format issue isn't quite resolved just yet but is slated for the week of the 19th. For now, you should be able to side load the title as a workaround solution by first downloading the title on the website and then logging into the app and essentially downloading again. I tried this for the title mentioned above and it seems to have resolved the issue for now.
  7. Earlier
  8. cspain@stmatthewtn.org

    Bookshare "download failed" on dolphin easy reader

    I just tried to download Bridge to Terabithia and got the same message. Please help!
  9. Jerri Partee

    Bookshare "download failed" on dolphin easy reader

    Hi Kristen, I attempted to download it myself and ran into the same issue. I've reached out to our Product Manager for help looking into the issue. He's going to try downloading the title from our API. I'll provide you with an update once I have more information to share.
  10. Jessy Haugh

    Format of download changing

    Hi Kristen, I will reach out and contact you directly with more information.
  11. Jessy Haugh

    no internet

    Hi Denise, Unfortunately they would be slightly limited on downloading without any internet access etc. I would recommend using an app that works with Bookshare like Dolphin EasyReader, or Voice Dream Reader. Using this method with the apps the members can download any books while in school or in an area with internet/wifi access. Once the titles are downloaded they can be accessed without any wifi/internet at home or on the go. You can essentially do the same thing with downloading in an audio format and loading it onto a MP3 player.
  12. Good morning. When downloading a book to Dolphin Easy reader onto an iPad - I am getting the error message stating "Failed to download the book. Please try again later. Content not available in the requested format. No artifact available to download for 2269051 of EPUB3". This has happened repeatedly over multiple days. I reached out to Dolphin and got the response below: " Hi, I think this may well be an issue at Bookshare's end. The "Content not available in requested format. No artifact available to download" means that your chosen book was listed as being available in the requested format by Bookshare's API, but when EasyReader requested to download it the Bookshare API said that the content was not available in that format. Our developers reported this issue to Bookshare a while ago, and I believe Bookshare said they fixed it last month. However, maybe not all situations have been fixed by Bookshare. PS The EasyReader app is built to download Bookshare content in ePub format. It does not download Bookshare content in "DAISY with Images" format. If the ePub content contains images EasyReader will display it. Kind regards, Gareth Collins Product Support Group" Please advise! Thank you! Kristen Hughes
  13. Denise Elmore

    no internet

    I have several students who have no wifi access at home. Once they leave school for the day, they can no longer access their audiobooks. Does anyone have a suggestion? Thanks in advance Denise Elmore
  14. Jessy Haugh

    Bookshare not Available Under Manage Libraries

    Hi Leslie, When you click on manage libraries in the app you may need to scroll through the selections. When Bookshare is found you will need to use the slider to activate that library. The slider should be to the right to activate the library.
  15. Jessy Haugh

    Can You Switch Between Books

    Hi Jessica, Yes you can read more then one book at a time with the WebReader (Read Now) option. Unfortunately, with certain apps you would only be able to read one book at a time because you would need to exit the current title to enter a new one.
  16. Kristen Hughes

    Format of download changing

    I have also posted this on the Dolphin Easy Reader Forum, but I am hoping I can get an answer quickly here! I am a sponsor for a school for Bookshare subscribers. When assigning a book to a student, I am using the Daisy With Images format to access on Dolphin. Then, when I attempt to open the book on Dolphin, I am getting the error message "Content not available in the requested format. No artifact to download" but it is saying I requested the EPUB version. Any solutions? Thank you! Kristen
  17. Jessica Wilson

    Can You Switch Between Books

    Can you read two books at once, meaning can you switch between books?
  18. I have downloaded the Easyreader app in hopes of accessing Bookshare accounts. Bookshare, however, is not listed under the "manage libraries" tab. Please advise.
  19. Jessy Haugh

    NLS Reader

    Hi Marius, Unfortunately, Dolphin EasyReader will not work with the NLS player. Dolphin EasyReader will only work on devices with access to the app stores (the Apple App Store or Google Play Store).
  20. josmurray

    Page Numbers Please

    Thanks for continuing to raise issues of accessibility to your publisher partners on a regular basis. I guess that's all I can ask.
  21. Jerri Partee

    Page Numbers Please

    Hi Josephine, I'm sorry for any frustration you've experienced as part of the Bookshare service. Unfortunately, titles are often supplied to us by publishers without page numbers (or in other cases, no page breaks which result in the entire book located on one page) or that don't match up with the conventional page numbers of a traditional print book. At this time, Bookshare has limited resources, both in technology tools and staffing, to correct and improve issues with accessibility in publisher-supplied books. We are committed to raising issues of accessibility of their products with our publisher partners on a regular basis. While we know this can be a frustrating answer when a particular title you want is less accessible than it should be, we believe that these conversations with publishers will ultimately result in more 'born accessible' books to come in the future.
  22. Jerri Partee

    Beginner's Guide?

    Hi Samuel, I would suggest visiting our Reading Tool Wizard to determine what tool will best fit the need for your son to get started using the Bookshare service. Unfortunately, Bookshare books only contain digital text (unless you download the title as Audio version which is an MP3 file format) but several of the tools will allow you to change the voice and some will even allow you to purchase additional ones for use.
  23. Amy R

    Beginner's Guide?

    Hi Samuel: There are two ways to read Bookshare books on an iPad: 1) use the directions below to get a downloaded ebook into iBooks and use the built in text to speech that's provided in an iPad (really nice voices), or 2) download an app that connects to Bookshare and use the app to read the books: Dolphin EasyReader or VoiceDream Reader are my two favorites. Either way you are "reading" with synthesized speech, which is not a true voice, but you'd be amazed at how our brains adapt, especially when we can't see the books well anyways! Text to speech gets better and better every year. (I'm partial to Australian male voices). Let me know if you need directions to the apps:) https://www.bookshare.org/cms/help-center/can-i-open-book-ibooks
  24. Marius Sigurski

    NLS Reader

    I am trying to find out if the Dolphin Easy reader voice app will work on a book downloaded to the digital cassette of the talking book NLS reader.
  25. Samuel Cohen

    Beginner's Guide?

    Is there a beginner's guide to bookshare that I just haven't found yet? We just signed my son up, and I'm at a loss as to what to do next. He's visually impaired, with a significant print disability. He can see well enough to navigate an ipad - and I'd like to be able to download books onto that. He also really hates the mechanical voice. Does anyone have any advice? Do I have to download an app? Dolphin something? I'm so confused -any help or advice would be hugely appreciated.
  26. josmurray

    Page Numbers Please

    It would be great if the downloaded versions of books could have page numbers that matched papercover books that are used in mainstream classrooms. My 8th grade Bookshare user can never read out loud the paragraph the teacher is asking her (fully sighted) classmates to read. They have read "Joy Luck Club", "The Chosen" and are going to read "Black Boy". I am increasingly frustrated by being told that this isn't possible, that it's up to the publisher to include page #s.
  27. Jerri Partee

    Book suggestions

    Hi Robert, To submit a book request, you will need to log into your Bookshare account and use the online form so that a staff member from our Collection Development team can get started working on your request. You will receive email updates throughout the process and a direct link to access the title once it is available in our library collection.
  28. Jessy Haugh

    New to BookShare

    Hi Jada, I would recommend trying the app Dolphin EasyReader. Currently this is one of the more popular apps that works with Bookshare. The app itself is free, and you have many options in how you would like to read, how the pages are turned, highlighting, and many choices in voices. You can also edit any voice to fine tune the reading experience. I myself find this app to be one of the best currently available.
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