All Activity

This stream auto-updates     

  1. Past hour
  2. Last week
  3. Heather Collins

    Beginner's Guide?

    Hello Xilah, If you need assistance with your Bookshare account, please contact Bookshare Customer Support at support@bookshare.org, or by calling 650-352-0198. Our normal hours are 9am to 5pm PST, Monday through Friday. Please note, we are not able to edit your "my history" page on your account. This is merely a record of all books that you have accessed. If you have downloaded files from Bookshare onto your device, you can delete them the same way that you would delete any other files.
  4. Xilah Taylor

    Beginner's Guide?

    Delete a book from my account
  5. Earlier
  6. JadenHankin

    Volunteering Approval

    Oh OK, unfortunately I won't be able to volunteer by then. Thanks for letting me know.
  7. Lisa012

    Volunteering Approval

    It takes them quite a while to review and approve new volunteers. To give you perspective, I applied in May 2020 and just got the email notifying me that I got approved on 2/24/2021, taking them around 9 months.
  8. Lisa012

    Volunteering Approval

    It takes them quite a while to review and approve new volunteers. To give you perspective, I applied in May 2020 and just got the email notifying me that I got approved on 2/24/2021, taking them around 9 months.
  9. Jessy Haugh

    web reader help please

    Bookshare Web Reader is a basic tool that always begins reading at the top of a page. To start reading from a different spot in a book, please scroll until that area is focused at the top of the screen and then press Play. As stated by Michelle Read&Write has a bit more functionality. https://www.bookshare.org/cms/help-center/readwrite-extension-google-chrome
  10. Jessy Haugh

    Web default Arabic

    As this is a mobile device we recommend using an app that works with Bookshare for the best listening experience. To read Bookshare books on your device, we recommend installing the free Dolphin Easy Reader app. Please follow the instructions at this link to learn more: https://www.bookshare.org/cms/dolphin-easyreader-getting-started Note: The first time you open EasyReader, you will need to create a free Dolphin account or sign in to Dolphin with a Google account. This is different from your Bookshare account. You will log in to your Bookshare account within the app.
  11. Jessy Haugh

    restricted title

    Unfortunately, it looks like we don't have a copy of this book available in your country. When publishers provide books to Bookshare, they specify the countries in which we can distribute those books. If they don’t have rights to distribute a book in Canada, for example, we cannot make it available to Canadian members. If they ONLY have rights to distribute a particular book in Canada, we can provide that book ONLY to Canadian members. When we add books to the collection by chopping and scanning printed versions, which we are permitted to do under U.S. copyright law, we are typically required to distribute those books only to U.S. members. I'm very sorry for any disappointment this causes.
  12. Heather Collins

    Amazon Alexa reading books on voice command

    Hello all, If you are 55 years or older, you can help us test our new Amazon Alexa skill. Please fill out this survey if you are interested: https://docs.google.com/forms/d/1e323APf84pkw_mZhfo0-Ke-4UzwzdGF4Ds4Su_tsR24/viewform?edit_requested=true
  13. Heather Collins

    Save settings in Web Reader between sessions

    Hello Jennifer, As long as your student is using the same browser on the same device, the Web Reader should automatically save the settings that your student has chosen and they should not have to reset them each time. Please feel free to have your student or a parent/guardian of your student contact our customer support team for direct assistance with this issue. You can call us at 650-352-0198 or email us at support@bookshare.org.
  14. Heather Collins

    Bookmark

    Hello Leslie, Unfortunately, the Bookshare Web Reader does not have a built in bookmarking feature at this time. Many members use the table of contents button to help them navigate back to the portion of the book that they were last reading. If your student is willing to try a different reading program, Thorium is a free EPUB reader available in the Microsoft app store, which has a bookmarking feature and text to speech audio similar to the Web Reader. Your student can download Bookshare books in the EPUB file format and read them in the Thorium program. You can learn more about Thorium here: https://www.microsoft.com/en-us/p/thorium-reader/9nfzp1g7m2sc?activetab=pivot:overviewtab
  15. Heather Collins

    HiSet Materials

    Hello Jackie, If a particular title you would like to read, or need for school is not currently in the Bookshare collection, you can request it by using this link: https://www.bookshare.org/bookRequest Please note: Currently, only U.S. Bookshare members can submit book requests.
  16. Heather Collins

    Can a read a daisy format book?

    Hello Virgil, There are a number of options for how to access the text of a Bookshare book without the audio depending on the devices you are using. I would recommend emailing or calling our customer support department to ask for advice for the specific device that you would like to use. You can call us at 650-352-0198 or email us at support@bookshare.org. Our normal hours are 9am to 5pm PST.
  17. Virgil Rennaker

    Can a read a daisy format book?

    I don’t want audio, but I do not know how to read a text only version. What app do I need and how do I use it? Thanks
  18. Leslie Dover

    Bookmark

    Hi Everyone, My student is frustrated because there is no bookmark feature. So, every time she logs out of her bookshare/book, she loses her place in the book. Is there a bookmark feature available that I'm not seeing? She's using a Windows laptop at home. Thank you!
  19. Heather Collins

    No Access

    Hello Aldan, I am sorry for the unfortunate timing of your subscription renewal. Bookshare receives government funding from the Office of Special Education Programs that allows us to make our services available for free to qualifying US students. Because this funding comes from the federal government, we are regularly audited to ensure that there is no fraudulent activity and only qualifying US students are using those free student subscriptions. In order to continue receiving this funding, we have to follow certain security protocols, which includes a member of our team reviewing any student subscription renewals if the student information on the account has been updated.
  20. Deekshita

    Volunteering Approval

    Hi! I registered for bookshare in December 2020 and everytime I go in to log in, it says "You do not have permission to view the requested page." Does this mean I have not been approved?
  21. Aldan MacDonald

    No Access

    It's the weekend. I have been using Bookshare since 2014. I am a college student. I needed to update my account and I was locked out pending approval. I have chapters to read all weekend long! What is wrong with this process. I need to get to my assignments and there is no forgiveness at the college level, not to mention I am disabled and need extra time for assignments and now I will be behind. What a cruel process. What is wrong with this organization. Lynda for Aldan Macdonald
  22. Jackie Davis

    HiSet Materials

    Hello, Does anyone know if there are any Scoreboost for the HiSet materials already available on the website? Thank you.
  23. Heather Collins

    Individual Acct access to text books

    Hello Tracie, Individual Membership accounts do have access to most textbooks in our collection once they have been completed. The only exception is that NIMAC-sourced titles will not be accessible to a member using an unlinked Individual Membership account, because those books must always be assigned by a sponsor in order for them to be accessed by a member. If this student would like to continue using their Individual Membership account, you can link it to your organization so that you, or another sponsor can assign them their text books by following these steps: https://www.bookshare.org/cms/help-center/how-can-i-link-my-students-existing-individual-account-my-organizational-account
  24. Sandy Peasley

    New User - Help!

    This is very helpful. Thank you!
  25. Michelle Thomas

    New User - Help!

    Hi Sandy, You are most likely signed up as a "sponsor" which allows you to add students, manage accounts and create/assign Reading Lists and books. However, as a sponsor, you cannot actually access a title (unless it is freely available - no copyright). Only the student (member) will have direct access to the books since they qualify with a disability. I hope this helps! Michelle Thomas
  26. Sandy Peasley

    New User - Help!

    Hello! I am a new user to bookshare and serve as an associate to a visually impaired student. I have an account through our school organization, but when I try to download a title, my name is not on the list of users -- just the students. What are we doing wrong? How do I get access to the book I need? Thanks for your help!
  27. I have a parent that has created an individual account for their student who is at a private school. The student is not listed with an organizational account/school. Are text books still available in an individual account created by a parent? Thank you!
  28. Can Web Reader please automatically save a student's settings between uses? With Chrome, my student current has to reset the font, color, and margins every time he uses it. If we are doing something wrong, we can't figure out what it is!
  1. Load more activity