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  1. Yesterday

    how do I get started?

    Hello! So confused on how to get started here... How can I get my students assigned text books for school? I'm a special ed teacher.
  3. Jeanette Quinn

    All Settings Returning to Default

    Every time my students reopen the book they're reading, they have to rechange all of the settings. We are using Chromebooks. We would just deal with it but the default voice is an Arabic accent and the speed is too fast, so they can't even begin to understand what they're hearing.
  4. Last week
  5. Jill Pfluke

    Individual and Organization Memberships

    Where can I find the print copy of the Individual Membership form?
  6. Earlier
  7. Jordyn Medina

    pausing and reopening a book

    hello bookshare i am having trouble it sarted last night and what is hapining is that when i pause the book i am in and read again it restarts the book from the bigining of the chapter if this can be fixed please email me at thank you
  8. I'm working with a student who already has an individual Bookshare account and we want to add a school account. Is this possible? Is it necessary? Can a user have two accounts? We don't want to have to ask the family for their login information. Thanks
  9. Gabe Pellecer

    Voice to Text too Fast

    I have downloaded the app to the android I have to enable my son to listen to the book they are studying in class. The speed of translation to audio is terribly fast and he is not able to keep up reading let alone even listen. Is there a way to slow down the speed at which it reads the book?
  10. Emeryl


    Hello! I tried to sign up to volunteer some time ago. I'd like to help transcribe books into Unified English Braille. I'm certified now and would really like to do more. I never received a response so I'm not sure if my e-mail was lost in the shuffle or something else. Is there any way I could check on it? Thanks!
  11. Jerri Partee


    Hi Debra, I'm terribly sorry your students are experiencing an issue with their reading experience. We have a couple of options to try and resolve this issue. First, please follow the instructions on this Help Center article. If that doesn't work then please feel free to reply back so I can contact you directly with a different set of instructions that should work.
  12. Debra Miller


    My students are on bookshare on chrome books. We can not change language. It's on Duetch, and they cannot understand it. I went into settings, but there is no option for them to change it. Thanks Debbi
  13. Jessy Haugh

    highlighting with Read 2 Go

    Hi Patricia, Read2Go has been out of development for some time now, which means it is no longer receiving updates. Although it still works okay for some members who wish to keep using it, it is possible with every update to iOS, will bring more potential glitches to the app. If you find this happening more often than not, we recommend switching to another app such as Voice Dream Reader or Dolphin's EasyReader (recommended). These are third-party apps, which integrate with Bookshare, and are regularly updated.
  14. Jessy Haugh

    Getting a blank screen on "read now"

    As this could be related to a few things I would recommend contacting our technical support team so we can better assist you. If you are using a mobile device like a smartphone or tablet this could be the cause for the issue. We recommend using an app that works with Bookshare on mobile device for the best reading experience.
  15. Jessy Haugh

    Readable voice

    First, I would recommend clearing the cache on the browser of the Chromebook the teacher was using. Once that is done if they run into any issues please have them contact our technical support team so we can better assist them.
  16. Jessy Haugh

    download book in different format

    Hi Jack, As this could be related to a few things please contact our technical support team at 650-352-0198 option #2 so that we can walk you through a fix.
  17. Jerri Partee

    Email not recognized

    Hi Schultz, Unfortunately, it doesn't appear your email address is associated with an account. I'll reach out to you directly with more information to help get this issue resolved.
  18. Jerri Partee

    Doctor form for qualification

    Kaitlyn, I'll reach out to you directly to help get this issue resolved.
  19. I've downloaded a book in epub format. Now I want to download it as daisy file. After selected the say format, i clicked the download button. It took me to the download page, but the download in not "in progress...and then available".
  20. Debbie

    Readable voice

    anyone having this issue? A teacher reported they are struggling with a readable voice on the chromebook. They installed the extension for the American woman voice, hit the restart but it is not playing, Instead an unreadable voice comes up.
  21. I assume that we have to get parental permission to share a student's name and information regarding their disability? Does BookShare have a form for this?
  22. Kaitlyn Owens

    Doctor form for qualification

    I've done this. How long does it take for it to be recognized? I keep getting emails saying I have not submitted and I have.
  23. Schultz

    Email not recognized

    I cannot get into Bookshare. My email is not recognized. Any thoughts?
  24. Dee Steinbach

    Teacher using bookshare

    I think it would be helpful for teachers to be able to download and read books so they can see and experience it from the student perspective. This process would allow teachers to model and support students in the learning process in a more effective and efficient way.
  25. Lauren Benard

    Getting a blank screen on "read now"

    I am new to bookshare. I have some books on my booklist but when I press "read now" I get a blank screen that doesn't change. What should I do?
  26. Susan McDonald

    Audio books and IEP

    You can have a student on bookshare who is on a 504 or who only needs large print. If the student qualifies, you can put them on.
  27. Susan McDonald

    Do you remove students who move?

    Thank you both for your help.
  28. Helen

    Audio books and IEP

    I have a student that has an IEP and qualifies for a Bookshare account but does not have audio books listed on his IEP. Am I able to create a Bookshare account or do I have to have his IEP amended?
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