Nick Bowen

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About Nick Bowen

  1. Hey Karen, Unfortunately there isn't one easy answer, but there are a few depending on the student you are supporting. For our members with learning differences the Open Lore Read application is actually a great and inexpensive option. For our members with visual impairments there's a few options, if they use a screen reader the FS Reader that comes with JAWS can work great, as well as simply opening our books raw in a web browser. This is done by downloading the book in the DAISY Text format and simply opening the (title of the book).xml file directly. Note sometimes it's necessary to rename this file to .html before opening on some machines. In addition to these options, though a bit more expensive Kurzweil is also a great option for our members.
  2. Hi Igor, We definitely would like to streamline the process for downloading ePubs. Thank you for the reinforcement however on the value it would add to our members!
  3. Hi Rachel, Many of our compatible applications do have this ability. If you're using the Bookshare Web Reader we recommend either Don Johnston's Snap and Read or Text Help's Read and Write for Google. Both are available as extensions in the Google Chrome browser. Many of the other compatible applications have this feature built into the app itself allowing you to select a word to find it's definition.
  4. Hi Nikki, Could you give our tech support a call at 650.352.0198 between 9am and 5pm? If the app is crashing at the point of download something strange is going on and it may be best to just work through the issue live. The only instance we've had with this prior is where someone is logged into the wrong account on the app, and that account is incomplete as Read2Go unfortunately doesn't always handle incomplete accounts as graceful as we would have liked, but if you're using the account I'm finding that should not be an issue.
  5. Hi Nikki, Unfortunately I'm not sure what might be causing this crashing. I do show 9.3.5 to be a stable platform for Read2Go at this time. Can you confirm for me when you're logging into Read2Go you're using your Bookshare account? If you're using another account can you try logging out of that account and into yours to test to make sure the account is setup correctly? Just to verify go to the settings of Read2go to check the email address that's logged into Bookshare.
  6. Hi Nikki, I'm sorry as I'm not sure what might be causing this. What version of iOS is your iPad running?
  7. Hi Scrabble, You will need to ask your teacher to log into their Bookshare account and add this book to a reading list you've been assigned to. If they have not yet setup a reading list for you please have them follow the information at: How do I assign books to members so they can read them on their own?
  8. Calling all braille readers! Hadley's Spring Braille Reading Program has started and every braille reader can participate, not just Hadley students! Participants will receive a certificate to show off to their friends and be entered into drawings for $50 Amazon gift cards! Getting started is easy, simply register at:
  9. Hi Melissa, Are you using the built in audio for Read2Go (the play button at the bottom of the screen) or are you using VoiceOver to access the text? If you're using the built in audio can you try moving the speed slider to the left to slow the speed down, does the speed actually change when that setting is changed?
  10. Hi Denise, The student's will simply need to select the Read Now link next to the book to open it up in the Web Reader. Note that if you are just getting started on Chromebooks it's also necessary to install a new text to speech voice: Go to the Chrome Web Store and install "Chrome OS US English Female HQ." Sign out, then sign back in to the Chromebook. Open the book in the Web Reader, navigate to the Web Reader settings and select this voice from the options.
  11. If there is no highlighting when reading please make sure that the English Female HQ voice is the one selected from the settings. The default Chrome voices won't include highlighting. Denise, can you check to see if you have the old Web Reader Chrome extension installed? If it is, please remove it. The extensions in chrome can be found by typing this into the address bar: chrome://extensions
  12. Hi Karen, The easy fast answer is Bookshare will absolutely still serve the student, however depending on several circumstances the member may need to purchase a membership with Bookshare to continue use. If the student moves to a non-US based school and no longer has a permanent US mailing address they usually are considered an international student which would require purchase of a Bookshare subscription, or for the school to purchase book blocks. If the school they move to is still a US based school just, or the student still has a permanent US mailing address they can still be considered a US student and receive the free account. The most common scenario we have is with students related to US military personnel. These students are absolutely still US students.
  13. Hi Ben, Unfortunately I've never heard of this issue before, can you go into the Voice Dream Reader voice manager settings to see if there's other options for voices?
  14. Hi Wanda, Unfortunately the Bookshare Web Reader does not have the ability to voice on mobile devices. We highly recommend downloading a Bookshare compatible application such as Voice Dream Reader
  15. Hi Hillary, You may be affected by the most recent Chromebook update. Check to see if you have the old Web Reader extension installed, and if so remove it. The latest Chromebook update has conflicts with this extension that causes it to simply not work. Just in case the steps from this article might be helpful: