Jerri Partee

Bookshare Team Member
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Everything posted by Jerri Partee

  1. Jerri Partee

    Kelly Stehlik Resource Teacher

    Hi Emily, Usually that error messaging indicates that the organizational type was somehow setup with our paying Book Block subscription model. I'll review the account and reach out to you directly to resolve the issue.
  2. Jerri Partee

    Student user id/password

    Hi Rhode, If the student or parent/guardian does not remember the email address associated with the account or password they can call or email Bookshare Customer Support to retrieve their login information.
  3. Jerri Partee

    IEP vs. 504 Plan

    Hi Michelle, Yes, I'd suggest moving forward to help your student create an Individual account or adding him to the member roster for your school's organizational account. All Bookshare members must have a Chafee-qualifying print disability. Bookshare is regulated by copyright law, not educational law, so students with or without IEP or 504 plans may or may not automatically qualify for membership. The only caveat to this is with regards to whom can access NIMAC sourced titles vs. having to submit a book request online.
  4. Hi Myra, Given the fact that this particular student is having an issue but other students accessing the same title on the same device are not having that experience I would actually suggest contacting the Bookshare Technical Support team for further details. They can investigate the issue and help assist with getting it resolved.
  5. Jerri Partee

    Grade level texts.

    Hi Maureen, Searching the Bookshare collection by grade level is relatively easy, you'll want to use the Advanced Search option to search by keywords, grade level and/or filter by category. If for some reason you can't locate the book in our collection then feel free to submit a book request using the online form (member only feature that requires you to log into your account).
  6. Jerri Partee

    Back to Basics - Best Way to Listen on iPhone?

    No worries. Yes, that is correct. Members can log into a Bookshare compatible app such as Voice Dream Reader with their account credentials and this allows them to download through the app. The only slight difference with the Dolphin EasyReader app is that the user would need to create a Dolphin account but could also access it with a Google account.
  7. Jerri Partee

    Back to Basics - Best Way to Listen on iPhone?

    Yes all of our compatible apps have TTS (text-to-speech) capability built in and would allow the reader to see the words highlighted on the screen while the audio voice is reading them aloud.
  8. Jerri Partee

    Back to Basics - Best Way to Listen on iPhone?

    Hi Cannon, All of our books have the option to download in MP3 audio format. There are also alternative options if you're interested in exploring compatible apps for the iOS platform.
  9. Jerri Partee

    monitor reading time?

    Hi Garrett, Unfortunately no our reading tools don't quite yet offer this level of sophisticated information at this time. I know this element has been discussed in the past, I'll touch base with our product development and engineering team to see if this is something we might be able to possibly add in and make available for the overall reading experience.
  10. Jerri Partee

    bookmark

    The short answer is yes, Dolphin is available on laptops. Having said that though, Bookshare exclusively promotes access to a handful of app reading tool options for use with phone and tablets on the iOS and Android platforms. However, you can visit Dolphin's website for details regarding a 30-day trial of EasyReader for Windows or purchase it directly from them. In the off chance you're still looking for laptop access to other compatible reading tools with Bookshare (other than WebReader), I'd suggest this section of our Reading Tool Wizard tool to help determine the best option for your students.
  11. Jerri Partee

    Web Reader and Organizational Accounts

    Lila, I'll reach out and contact you directly to help resolve the issue.
  12. Jerri Partee

    Student Access

    Hi Shannon, When the school adds a new student as an organizational member they have the option to create a username and password for the student to access their reading material in a shared Reading List. Public and Private schools can also update the username and password information for any existing organizational members which provides them access to Bookshare's Web Reader (aka as Read Now).
  13. Jerri Partee

    Web Reader and Organizational Accounts

    Hi Lila, When a school adds a new student as an organizational member they can create a username and password for the student to access their reading material in a shared Reading List which gives them access to Bookshare's Web Reader (aka as Read Now).
  14. Jerri Partee

    New Sponsor

    Students with a linked Individual account will receive an email but any organizational members that you create the username and password for won't automatically receive anything. You'll need to notify them of that information. There is a PDF and Word document titled Student Login Form located in our Training and Resources section but please click here to access the direct link.
  15. Jerri Partee

    Bookshare Training

    Hi Tracy, I wanted to share some information about training that Bookshare provides and hopefully you'll find helpful. We've created a Getting Started wizard for Educators or if you need help selecting reading tool options, you can access our Reading Tool Wizard and last but not least, to access more training and resource options.
  16. Jerri Partee

    New Sponsor

    Hello, When a Public K-12 school adds a new student as an organizational member they have the option to create a username and password for the student to access their reading material in a shared Reading List. Public and Private schools can also update the username and password information for any existing organizational members which gives them access to Bookshare's Web Reader (aka as Read Now).
  17. Jerri Partee

    Connecting Single Accounts to School Account

    Hi Jessica, You can either add the teacher to your account using a different email, or they can contact us and request they be removed from the other account they are currently on. Once removed you will be able to add them to your account with the email that is currently in use. Unfortunately, we can't move the Reading Lists over at this time but we're hoping to work out a solution to allow schools to share their Reading Lists with other schools district wide.
  18. Jerri Partee

    Sibling account

    Hi Jonah, To signup up all three of your children, you'll need to create an account and use a separate email address for each one. Unfortunately, our system wasn't designed to maintain family accounts and at this time it's not something we're able to offer but we have discussed the idea and I hope to see it available as an option to new and existing members in the future.
  19. Jerri Partee

    Bookshare "download failed" on dolphin easy reader

    The feedback I've received is that the ePub format issue isn't quite resolved just yet but is slated for the week of the 19th. For now, you should be able to side load the title as a workaround solution by first downloading the title on the website and then logging into the app and essentially downloading again. I tried this for the title mentioned above and it seems to have resolved the issue for now.
  20. Jerri Partee

    Bookshare "download failed" on dolphin easy reader

    Hi Kristen, I attempted to download it myself and ran into the same issue. I've reached out to our Product Manager for help looking into the issue. He's going to try downloading the title from our API. I'll provide you with an update once I have more information to share.
  21. Jerri Partee

    Page Numbers Please

    Hi Josephine, I'm sorry for any frustration you've experienced as part of the Bookshare service. Unfortunately, titles are often supplied to us by publishers without page numbers (or in other cases, no page breaks which result in the entire book located on one page) or that don't match up with the conventional page numbers of a traditional print book. At this time, Bookshare has limited resources, both in technology tools and staffing, to correct and improve issues with accessibility in publisher-supplied books. We are committed to raising issues of accessibility of their products with our publisher partners on a regular basis. While we know this can be a frustrating answer when a particular title you want is less accessible than it should be, we believe that these conversations with publishers will ultimately result in more 'born accessible' books to come in the future.
  22. Jerri Partee

    Beginner's Guide?

    Hi Samuel, I would suggest visiting our Reading Tool Wizard to determine what tool will best fit the need for your son to get started using the Bookshare service. Unfortunately, Bookshare books only contain digital text (unless you download the title as Audio version which is an MP3 file format) but several of the tools will allow you to change the voice and some will even allow you to purchase additional ones for use.
  23. Jerri Partee

    Book suggestions

    Hi Robert, To submit a book request, you will need to log into your Bookshare account and use the online form so that a staff member from our Collection Development team can get started working on your request. You will receive email updates throughout the process and a direct link to access the title once it is available in our library collection.
  24. Jerri Partee

    Printing Student Long-In Info

    Hi Casey, Unfortunately, we don't currently have a way to allow schools to print off usernames and password for students. However, the workaround solution I like to offer is downloading the Student Login Form from the Training Resources Library page and keeping that on file at the school. If you don't know the current username and password information you can assign or reset that on the member roster.
  25. Hi Kathy, I will reach out and contact you directly. I think I found the title you're searching for in our collection, however, if not I can provide further details.