Jerri Partee

Bookshare Team Member
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Everything posted by Jerri Partee

  1. Jerri Partee

    Book suggestions

    Hi Robert, To submit a book request, you will need to log into your Bookshare account and use the online form so that a staff member from our Collection Development team can get started working on your request. You will receive email updates throughout the process and a direct link to access the title once it is available in our library collection.
  2. Jerri Partee

    Printing Student Long-In Info

    Hi Casey, Unfortunately, we don't currently have a way to allow schools to print off usernames and password for students. However, the workaround solution I like to offer is downloading the Student Login Form from the Training Resources Library page and keeping that on file at the school. If you don't know the current username and password information you can assign or reset that on the member roster.
  3. Hi Kathy, I will reach out and contact you directly. I think I found the title you're searching for in our collection, however, if not I can provide further details.
  4. Jerri Partee

    Internet Archive downloads

    Hi Linda, The Internet Archive is a partner collection that our members can use to search for books outside of the Bookshare collection. The Internet Archive has a large collection of books, including over 3 million DAISY titles, including periodicals and older reference materials. Unfortunately you won't be able to search the Internet Archive on Voice Dream Reader or any of the mobile apps. To search for books in the Internet Archive, go to Advanced Search (, and select "Internet Archive" from the "Collections to Search" drop-down menu. You'll still need to run an active search in order to show results. Please note that the Internet Archive is a separate collection from Bookshare. We do not produce the books in the Internet Archive. As such, we cannot ensure the quality of Internet Archive books, nor can we provide support on using their resources. For more information on the Internet Archive, visit their website:
  5. Jerri Partee

    How do I access a book that is on NIMAC?

    Hi Chiquita, NIMAC-sourced books are digital K-12 textbooks produced from publisher files deposited in the National Instructional Materials Accessibility Center (NIMAC), a national repository. Bookshare converts these books from the NIMAS format (National Instructional Materials Accessibility Standard) to student-ready formats before placing them in the Bookshare library. Access to these books is different than other Bookshare media because of the terms of the Individuals with Disabilities Education Act (IDEA 2004) that established the NIMAC. As a result, these books are subject to the terms of the NIMAC’s Limitation of Use Agreement ( There are two key points to remember about accessing Bookshare’s NIMAC-sourced books. For more information, please visit:
  6. Jerri Partee

    Parents Forgot Username and Password for Private Memberships

    Hi Chiquita, They'll need to reset the password by visiting the Forgot Password page and entering the email address associated with the member's account. Bookshare will send an email with a link to create a new password:
  7. Jerri Partee


    Hi Kai, There can actually be a number of reasons why a book might be withdrawn from our collection. For example: --A publisher might have sent it to us with errors, or lost rights to distribute it in litigation with the author or other publishers. --The book may have had formatting issues that were significant enough and couldn't be fixed with current tools. (this rarely ever happens though) --Most commonly, the book was overwritten by another copy of the same title – the new copy can be located by searching our library collection by the title or ISBN number, rather than using any links that were previously saved for the earlier copy. We appreciate your feedback and I'll make sure we get this information added as a Help Center article.
  8. Jerri Partee

    Privacy in large school district accounts

    Hi Gretchen, We generally let the schools make this decision based on their specific needs as to how best they want to operate the Bookshare service. I would suggest if the school is interested in having one umbrella account for the large district that the person who conducts the training and troubleshooting be listed as the Primary Contact and all other staff as Sponsors. The other thing I would mention to provide privacy and protect student information is for the Primary Contact to complete our Confidentiality Rider form which would allow student numbers or pseudonyms in place of student names but please understand that the rest of the solicited information is still required for audit purposes: Please let me know if you're interested in this route so that I can follow up with you directly.
  9. Jerri Partee

    Fear---"This is a restricted title" message

    Hi Linda, Here's some information regarding the restricted title error message you received. Bookshare must follow copyright law and only distribute books in authorized countries according to the publisher's restrictions. For example, a U.S. publisher may have rights to distribute the books in North and South America, but not in the rest of the world. Another publisher may have rights to distribute the same book everywhere else except the Americas. We recommend contacting the publisher to see if they have any other versions available. We partner with over 500 publishers around the world, so it's possible they may be able to donate a digital file of their book to our collection to make it available on Bookshare. For more information on our partnerships with publishers:
  10. Jerri Partee

    Transfer students

    Hi Elyce, If the student has a linked Individual account then you can update the account and make sure it is linked up with your school's organizational account [How can I link my student's existing Individual Account with my Organization]. But if the student was just an organizational member then it is harmless to be listed on both accounts. The only caveat would if the student had a username created, they wouldn't be able to reuse it again for the newer account (unless you could get the previous school to remove it) and you would need to create a new Reading List to share titles.
  11. Jerri Partee

    Parental Concent

    Hi Teri, Bookshare is regulated by copyright law, not educational law, so students with or without IEP or 504 may or may not automatically qualify for membership. Bookshare is subject to, and complies with, FERPA, and has the same legal obligation to protect student privacy as the schools and other educational institutions it serves. Bookshare stores its users' personal information securely, limits internal access to it, and does not share it with any other entity. Since there is less information submitted for organizational members we don't require parental consent for schools to add them as students, however it is required to create an Individual account for students who are considered minors:
  12. Jerri Partee

    Student Dashboard Question

    Hi Michelle, The Student Dashboard is a new drilled down feature that provides a numerical count of how many titles were downloaded for each specific student and also provides a list you can view to help determine if the student received access to a specific title or not without having to sort through a variety of Reading Lists. The downloaded book counter does include titles that used the Web Reader. It will also show titles a Sponsor downloaded for any students who have a linked Individual account but not anything they have downloaded independently. The counter for Reading Lists also provides a total number of shared Reading Lists that are currently available to a particular student and some other relevant information.
  13. Jerri Partee

    Getting started

    Hi Karen, You can search the Bookshare library collection for "large print" and we do have a decent amount available but I wasn't able to locate a match for this specific title with that criteria. Unfortunately, our search query isn't advanced enough to include features such as old or plain English. However, we do have the book available in audio format [] and you can increase the font size with many of the compatible reading tool options.
  14. Jerri Partee

    Subscribe as foreign

    Hi Albi, I'll make sure someone from our team can reach out to you directly.
  15. Jerri Partee


    Hi Donna, Yes, unfortunately that message does indicate when a particular book is too complicated for Web Reader to handle and the best option in that scenario would be to access another reading tool such as Capti Voice if you'd like to purchase it so you can read the book.
  16. Jerri Partee


    Hi Elizabeth, We're terribly sorry for any frustration you've experienced. Unfortunately there are no plans to update Read2Go, and with our very limited funding it's hard to say when, or if we'll be able to do so anytime in the future. Please feel free to try out the Dolphin EasyReader or Voice Dream Reader apps which are also compatible for iOS devices:
  17. Hi Jackson, Thanks for your feedback. We'll look into the suggestion and see if this is something we can consider adding to our Help Center.
  18. Jerri Partee

    Making multiple book downloads Easier

    Hello GreenGablesFan, Thank you for your feedback. As previously mentioned, the ability to search multiple categories is already available from the main Bookshare website (but not in the API which the apps are using) on our Advanced Search page at: I will pass this along and make sure our Product Development team is aware of your suggestion again so that it may be considered as a possibility.
  19. Jerri Partee

    Access my Bookshare lists from Read2Go

    Hi Isolde, We're terribly sorry for any frustration you've experienced but unfortunately there are no plans to update Read2Go, and with our very limited funding it's hard to say when, or if we'll be able to do so in the future. But having said that if you have an Android device you can certainly access your Reading Lists using Go Read [] or on the website using the Bookshare Web Reader:
  20. Jerri Partee

    Dowloading for Daisy Victor Reader (2nd generation)

    Hello, The latest Victor Reader Stream includes built in Wifi allowing Bookshare users to log in, search, and download Bookshare content directly on the device itself. If you have this device click here for more information. If you wish to use a computer to download and transfer material to a Victor Reader Stream, we recommend HumanWare's Companion Transfer tool which provides an intuitive screen reader-friendly user interface that makes it easy to transfer Bookshare books to the Victor Reader Stream and Classmate Reader. It's available for download at: For those who prefer not to use the Companion software to transfer Bookshare content onto the Victor Reader, the SD card must be available to the computer as a removable drive. You can either: Remove the SD card from the device and insert it into an SD reader on your computer. Or keep the SD card in the device and connect the device to your computer with the supplied USB cable. Once the contents of the SD card are visible in a folder window, you can proceed with the transfer. The Victor Reader is compatible with Bookshare's DAISY Text and DAISY Audio formats. Download a desired book and extract your DAISY content to the $vrdtb folder. Each DAISY book, magazine, or newspaper should be saved in its own subfolder under the $vrdtb folder. If you have interest in trying the Bookshare Web Reader, I would suggest reviewing this helpful information: