Hillary Goldthwait-Fowles

Issue with TTS on Chromebook

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HELP! Our users who are accessing Bookshare Web Reader on Chromebooks are experiencing issues with the TTS. The TTS is non-functional.We have installed the recommended TTS From the chrome web store. It used to work, but have noticed this past week it is not working.

 However, if you use the Bookshare Web Reader on a Mac, Apple's OS TTS works perfectly. 

I'm not sure if this is a Google issue or a Bookshare issue. Does anyone have any thoughts or ideas? 

 

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Hi Hillary,

You may be affected by the most recent Chromebook update.  

Check to see if you have the old Web Reader extension installed, and if so remove it.  The latest Chromebook update has conflicts with this extension that causes it to simply not work.

Just in case the steps from this article might be helpful: https://www.bookshare.org/cms/help-center/web-reader-isnt-reading-chromebooks

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