Michelle Thomas

MP3 on a Mac Computer?

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5 posts in this topic

Hi,

I have a student that is trying to download the MP3 version of a textbook to his Mac computer at home and is having difficulties.  Our district does not have Macintosh computers so I don't feel that I will be able to help him in an efficient manner.  What is the best way for him to get quick tech support?   Thank you!

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Hi Michelle,

You can definitely have the student or the parents call us at 650.352.0198.  But for Macs we often have them use iTunes to support mp3 files.  They'll need to request the books first and our servers then create the files and create a download package for them.  Once that's completed we'll send them an email, or they'll notice the status on their My History page has changed to "Available" or sometimes "Downloaded."  Clicking on either the word available or downloaded will download the files to their Mac, which can then be opened in iTunes.

 

One quick note we are however experiencing slightly longer processing times than normal for mp3 files, so it may take longer than normal for that available link to appear.

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Hi Nick,

I do think that the download kept timing out on him at home so I downloaded the textbook and have the files for him.   The mp3 version is 2 GB (zipped) and the Daisy file is 3 MB (zipped)   I will share his file to him and let him know about iTunes. 

I also want to be able to explore the digital text format for him.   Using the Web Reader for this book was not an option.  (I have never seen that before!)  He would have to have a premium Capti account to open a file this size, correct?  Other options for a Mac for a book of this size?  

Thank you so much for your help!

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Hi Michelle,

Actually a great option for us now for books such as these is iBooks.  Download the book in the ePub format and it'll open directly in iBooks which can provide many of the most common features our other reading tools have.

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Hi Nick,

I am not seeing ePub or Web Reader as an option for this particular title.  (Prehospital Emergency Care, by Joseph J. MistovichKeith J. KarrenBrent Hafen  I have gotten so used to using the handy Web Reader that I am not as familiar with downloads as I used to be.  What is the reason that ePub and Web Reader are not an option for this particular title?   Is it due to the size of this textbook? 

Thank you!

Michelle Thomas, Assistive Technology Specialist, Adams 12 Five Star Schools, Thornton, CO

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