Keira Laurice

unable to play books

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2 posts in this topic

Hey Keira,

Are you using the Web Reader for Bookshare through a Google Chrome or Safari browser?  It usually means you have another extension installed that's conflicting with our text to speech function.  We hear from time to time about extensions such as Speak It conflicting, but it could be a few different ones.  I recommend going in Chrome to your extensions at chrome://extensions and disabling (unchecking) all extensions and seeing if that works.  Assuming it does you can turn the extensions back on one by one until you find the one that isn't playing nice with us. 

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