Tammy Ludwig-Miller

BrailleNote Touch

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13 hours ago, Tammy Ludwig-Miller said:

When trying to download a book onto the BrailleNote Touch, we're getting an error / unable to download.  Any suggestions? Thanks in advance!

Hello Tammy,

I notice that you are a sponsor on an organizational account. Has a reading list been created and assigned to the member? If not this will need to happen before the member can access those titles. I have also included a link below to our Braille Note Touch help guide. Due to the complexity of the device I would also recommend contacting out technology support team so that they can help assist you further. The number for this team is 650-352-0198 option 2.  

https://www.bookshare.org/cms/help-center/how-do-i-get-books-my-braille-note

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