Web Reader will not read book for specific student

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I have other students reading this very same book on the web reader.  When this student tries to read it, it shows the cover, the dedication page, and the table of contents. That's it. No other content and when I try to scroll to it, the web reader claims there is no more content.  He does have another book in a reading list that we are able to read. Any ideas? 

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Hi Myra,

Given the fact that this particular student is having an issue but other students accessing the same title on the same device are not having that experience I would actually suggest contacting the Bookshare Technical Support team for further details. They can investigate the issue and help assist with getting it resolved. 

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