Tracy Ritchie

Upload Issues

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2 posts in this topic

I am trying to upload a list of students. I have successfully done this before, but now I am having issues. I tried uploading the template as is and get the message: "an error has occurred". when i try to only upload members i get the message: "Sheet Index (1) is out of range (0..0): row null" Any advice would be appreciated!

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Hi Tracy,

I'm sorry you experienced an issue with uploading your students. This can sometimes occur for a number of reasons, I'll reach out to you directly so we can get this issue resolved and get your students added to the member roster.

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