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Nikki

Expiration on account

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I just added a student and loaded them up with 5 books for the summer.  I talked to the students mom and she said on her end his account and the books expire on May 26th and I just assigned them the first week of May.  Does bookshare turn off or expire in summer?  Do I need to do something to extend dates?  And if it does go off, as long as it's downloaded will it still work?

 

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Hello Nikki,

Bookshare is fully active all year long, and assigned books do not expire. If this student has an Individual Membership account, then the parent might be referring to the subscription renewal date. If the subscription on an account expires, then it does need to be renewed before the member can continue to access books. 

Please feel free to reach out to our customer support team for more information either by email at membership@bookshare.org or by phone at 650-352-0198 option 1 for membership. Our normal hours are 9am to 5pm PST, Monday through Friday.

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