Gerry Andersen

So confused...

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2 posts in this topic

I expected to...

1. Somehow "qualify" to find/listen to books here.

2. Search for a title or author.

I signed up and began searching, but couldn't find any books.

I went to "Bookshare Help" and found a thread that began, "So confused as to how to get started here..." which showed 2 replies.  What I found there was a scrambled webpage.  The inquirer's question was not on the page.  An error message said to use the "Admin CP tool".  I didn't see any such tool.  

Can anyone get me started?

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Hello Gerry,

If you are interested in signing up for an Individual Membership account, you can learn more about the process on this page of our website:

You can also reach out to our customer support team for direct assistance at or by phone at 650-352-0198 option 1 for membership. Our normal hours are 9am to 5pm PST, Monday through Friday.

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