Nannette DeCook

Book which does not translate properly into Braille

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Hi Bookshare community,

I have a high school student  who uses the Braille note touch plus with Dolphin Easy Reader app who was reading I Still Believe by Jereme Camp and the code is messed up because some of the words are smashed together.  This also happened with Chain of Gold by Cassandra Clare.  Have any of you experienced this?  What can we do to fix this.  It was downloaded from Dolphin Easy Reader app.  


Thanks so much,


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Hello Nannette,

I would recommend reaching out to the Bookshare tech support team for assistance with this issue. You can send an email to or call us at 650-352-0198 and request to speak to our advanced tech support team.

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