No sound

[Melissa Moore]

When students go to a book that has been assigned the web reader either only read the page number or just a short part of the first line. We cannot get it to read the entire page. What are we doing wrong?

We are on chromebooks.

Thank you

[Jessy Haugh]

I would first try and change the voice on the reader to see if that works for you. Another quick fix could be changing the display format under settings as well. I would recommend contacting our support team at 650-352-0198 so we can walk you through some fixes.

[Melissa Moore]

Okay, so now I have it reading the first line or so, but then it stops once it hits a period. It won't read any further than the period. It doesn't matter what the voice is or what format I use.

[Robin Schrack]

We are having the same issue on Chromebooks.